Privacy Policy

About

This Privacy Policy governs the manner in which PrepAcademy collects, uses, maintains and discloses information collected from users (each, a User) of the https://prepacademy.in website (Site). This privacy policy applies to the Site and all products and services offered by PrepAcademy.

1. Information We Collect

2. How We Use Your Information

We use the information to:

• Provide and manage user accounts and services
• Personalize educational content and experience
• Communicate with users (updates, support, marketing)
• Ensure platform security and prevent misuse
• Analyze usage data to improve our services
• Send information about a User's account and order
• Process payments and prevent fraud
• Respond to User requests, including support inquiries and refunds
• Set up User accounts in our store
• Comply with any legal obligations we have, such as calculating taxes
• Send product update messages

3. Sharing of Information

We do not sell or trade your personal information. We may share data with:

• Service providers (e.g., hosting, payment gateways, analytics)
• Legal or regulatory authorities if required by law
• Partners, only with your prior consent

From time to time, we may publicly recognize high-performing students or achievers (e.g., top scorers, competition winners) by publishing their names, photographs, or academic highlights on our website, social media platforms, or promotional materials. Such recognitions are made with sensitivity and are intended to motivate and celebrate student success.

We share information with third parties who help us provide our service, including:

• MailChimp: The newsletter opt-in option on the contact form transmits the User's email address to MailChimp. No emails are sent from this platform but are instead passed to ActiveCampaign. Please see MailChimp Privacy Policy for more details.
• Akismet: This site uses Akismet (by Automattic) to prevent comment spam on blog posts. Please see the Automattic Privacy Notice for more details.

4. Use of Cookies

We use cookies to:

• Maintain session data
• Remember user preferences
• Track site performance

You may disable cookies in your browser settings, but some features may not work properly.

Our Site may use cookies to enhance User experience. A User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert users when cookies are being sent. If this is done then note that some parts of the Site may not function properly.

5. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your data. However, no system is entirely immune to breaches.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

6. Children's Privacy

Our services are not directed to children under 13. If we learn that personal data from a child under 13 has been collected, we will delete it promptly.

7. Your Rights

You may:

• Access and update your personal information
• Request deletion of your account
• Withdraw consent where applicable

Contact us at info@prepacademy.in to exercise these rights.

If a User has left comments on this site then the User can request to receive an exported file of the personal data that this site holds, including any data provided by the User. Users can request that this data be erased. This does not include any data we are obliged to keep for administrative, legal, or security purposes. The same rights are available for any data associated with commercial transactions made with our company.

8. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with the revised date. Continued use of the platform constitutes acceptance of the changes.

PrepAcademy has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9. Legal Jurisdiction

This Privacy Policy is governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Chengannur, Kerala.

Product Purchases

When purchasing a product from us we will ask Users to provide information including their name, billing address, email address, credit card/payment details and account username. This information will be used to process your orders and manage your account.

When making a purchase we will store a User's name, and billing address, which will be used to populate the checkout for future orders. We generally store information about users for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for as long as a subscription account remains active with us. Inactive accounts are stored for 10 years for tax and accounting purposes. This includes User name, email address and billing address.

Contact Forms

A User's name and email address are recorded when contacting our pre-sales department. We do not use the information submitted for marketing purposes unless consent is explicitly given.

Report Downloads

A User's email address is added to a marketing email list when requesting a free report download. The email address provided will receive the report and marketing content from PrepAcademy as users give consent in exchange for the information.

Comments

A User's name and email address are recorded on this site when leaving a comment on a blog post. We do not use the information submitted for marketing purposes unless consent is explicitly given.

Analytics & Tracking

We use Clicky for website visitor analytics. We do not log any Personal Data of site visitors; IP addresses are anonymized, Do Not Track headers and global opt out cookies are honored, and custom data tracking is disabled.

We use ActiveCampaign site tracking to personalize experiences for any User who has purchased a product from us or who has willingly subscribed to an email list. The following information is stored in ActiveCampaign when a purchase of one of our products is made or a User subscribes to an email list:

• Name
• Email Address
• Location
• Visitor history
• Interest tags

Who in our company has access to stored data

Members of our team have access to the information users provide us. For example, Administrators and Managers can access:

• Order information like what was purchased, when it was purchased, and;
• Customer information like name, email address, and billing information.

Administrators, Managers, and Support Representatives can access:

• Contact information (name and email address) from submitted contact forms.

Our team members have access to this information to provide user support.

Affiliate Links

Some blog posts and web pages within this site contain affiliate links.

An affiliate link is used as a mechanism for revenue generation. This revenue is generated by users who click on ads or hyperlinks within this website and then subsequently make a purchase on a third party website.

While the link usage does not increase a visitor's purchase price, usage of the link may result in a commission that is credited to this site.

We have chosen to recommend products and services that we personally use or have thoroughly researched.

The opinions expressed here are not necessarily the opinions of nor reflect the views of any merchants we are affiliated with or represent via affiliate links.

Acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

PrepAcademy